Frequently Asked Questions
Here are answers to common questions patients and case managers ask about injury care, workers’ compensation coverage, and treatment at Brevard Accident & Work Injury Centers.
Do you accept Workers’ Compensation claims?
Yes — we specialize in treating work-related injuries and handle documentation, communication with adjusters, and compliance requirements to support your workers’ comp claim. Our providers are experienced with both Florida state workers’ compensation and federal OWCP cases
Does workers’ compensation cover chiropractic and physical therapy?
In most cases, yes. Workers’ compensation typically covers medically necessary chiropractic care, physical therapy, massage, and other rehabilitative services related to a workplace injury. Coverage depends on your claim approval, medical necessity determination, and compliance with the insurer’s processes.
How quickly should I seek treatment after a work injury?
You should seek medical evaluation and treatment as soon as possible after a workplace injury. Prompt care not only supports your health but also strengthens your workers’ comp claim — delays in reporting or treatment can jeopardize eligibility.
Do you offer international shipping?
Yes, we offer international shipping to selected countries. During the checkout process, you will be able to see if your country is eligible for shipping. Please note that additional customs fees or taxes may apply upon delivery, which are the responsibility of the recipient.
What should I do immediately after a work injury?
First, report the injury to your employer right away. Once documented, seek prompt medical evaluation — including chiropractic and physical therapy — to assess injuries, begin treatment, and start proper documentation for your claim.
Is chiropractic care effective for work injuries?
Yes. Chiropractic care focuses on diagnosing and treating musculoskeletal injuries, reducing pain, improving mobility, and restoring function — which can help injured workers recover efficiently and return to daily activities or duty.
How many treatments will I need?
The number of treatments varies based on your injury and response to care. Workers’ comp insurers may approve a treatment plan based on medical necessity, progress notes, and provider recommendations. Your care team will customize a plan that supports functional recovery.
Will you communicate with my employer and insurer?
Yes. We routinely coordinate with employers, case managers, and claims adjusters to provide required documentation, progress reports, and treatment summaries — which helps support claim approval and ongoing care authorization.
What should I bring to my first appointment?
Bring:
• Photo ID
• Insurance and claim information
• Employer injury report (if already filed)
• Any accident or injury documents
• This helps us start evaluations and documentation quickly.
Do you treat auto accident injuries too?
Yes. We provide injury evaluation and care for auto accident injuries like whiplash, back pain, neck injuries, and more — and we can help with documentation for auto insurance claims.
Do I need a referral to get treatment?
Referral requirements depend on your insurance plan and claim type. Workers’ comp claims typically do not require a traditional referral, but initial injury reporting and claim acceptance are important first steps. We can help guide you through this.
What if my workers’ comp claim is denied?
If a claim — or recommended care — is denied, you still have options:
• Request written denial reasons
• Follow appeal processes
• Provide additional documentation
• Consider legal or case management support
• We can assist with documentation to support appeals when medically appropriate.
What types of injuries do you treat?
• We treat:
• Back pain
• Neck pain
• Whiplash
• Repetitive stress injuries
• Sprains and strains
• Workplace trauma injuries
• Auto accident injury related pain and functional loss
And more — every plan is personalized to your needs.